While we have lots of stories we could tell of the variety of negative experiences we've encountered, our least favorite surprise is when someone smokes in our place.

New hosts often ask which mattress is best for their new Airbnb. This touches on one of the leading causes of a negative review––a restless night of sleep. But before you grab that old dusty mattress in Grandma's basement or blow two grand on a new Sleep Number bed, take a moment to think through the numerous options––the success of your business depends on choosing wisely! Yet there are so many considerations. Some prefer firm, while others love plush. Will a King bed fit in my space? Is a full-size big enough for two? And what about the other external factors that could wake a guest––the train whistle or rooster crowing (we have both in our neighborhood).